Effective Date: April 1, 2025
Welcome to Clovelly Snorkels! By accessing or using our website (www.clovellysnorkels.com.au) and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. General Information
Clovelly Snorkels is an Australian-based company that designs and sells snorkelling equipment. All transactions are processed in Australian Dollars (AUD$), inclusive of Goods and Services Tax (‘GST’). We reserve the right to update product availability, prices, and terms without notice.
By purchasing our products, you confirm that you are legally capable of entering into a binding contract.
2. Use of the Website
By using our website, you agree not to:
-
Use it for any unlawful purpose
-
Attempt to breach or test the security of the site
-
Reproduce, duplicate, or exploit any content without written permission
3. Product Information
We strive to ensure product details and descriptions are accurate. However, colours may appear differently depending on your screen, and minor design changes may occur. Clovelly Snorkels reserves the right to modify or discontinue products at any time.
4. Safety Disclaimer
Snorkelling carries inherent risks, including but not limited to drowning, injury, or accidental exposure to harmful marine life. Always use snorkelling gear in a safe environment and follow all local regulations.
Clovelly Snorkels is not liable for any injuries, damages, or losses resulting from the use or misuse of our products. By purchasing, you accept full responsibility for your safety.
5. Currency
All prices are displayed and processed in Australian Dollars (AUD$) inclusive of Goods and Services Tax (‘GST’) and are subject to change at the discretion of Clovelly Snorkels.
6. Copyright
This site and its contents are owned by Clovelly Snorkels and are subject to and protected by international copyright laws. All rights are reserved. All products, logos, and trademarks on this site are the property of their respective owners, and any use or misuse, unless expressly authorised, is strictly prohibited.
7. Disclaimer
Due to changing market forces and other circumstances that affect product availability and price stability, we reserve the right to withdraw any product we advertise and change prices without notice. Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice.
Snorkelling carries inherent risks, and while Clovelly Snorkels strives to provide safe, high-quality products, we are not responsible for injuries, accidents, or damages resulting from misuse or failure to follow safety instructions.
8. Customer Service Policy
Clovelly Snorkels is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are in stock or available for pre-order, and that pricing is true and correct.
In the event that an ordered item is not available, we will notify you within 2 business days to arrange an agreeable alternative item, a backorder, or a full refund.
9. Warranty and Returns
-
Warranty: Our snorkels and masks come with a 12-month warranty against manufacturing defects from the date of purchase.
-
Returns: We offer a 30-day return policy for unused items in their original condition with proof of purchase. Returns must be made within 30 days of delivery.
-
Refunds: Upon approval, we will issue a full refund for returned items, excluding the cost of shipping. Refunds will be processed via the payment method selected by the purchaser.
10. Shipping
We ship within Australia and internationally. Shipping times are estimates and may vary due to third-party carriers. Customers are responsible for any customs duties, taxes, or other import fees that may apply to international shipments.
11. Payment Methods
We accept payment through major credit cards, and other secure payment gateways. All payments are processed securely through trusted payment partners.
12. Security Policy
When purchasing from Clovelly Snorkels, your financial details are passed through a secure server. If you have any questions regarding our security policy, please email us at support@clovellysnorkels.com.au.
13. Limitation of Liability
To the fullest extent permitted by law, Clovelly Snorkels disclaims all liability for any loss or damage arising from the use of our website or products.
14. Privacy Policy
We value your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your information.
15. Changes to Terms
We reserve the right to update these terms at any time. Any changes will be posted on this page with a revised effective date. It’s your responsibility to review these Terms and Conditions regularly to ensure you are aware of any updates.